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Zurich, CH

Head of Global Accommodation


Are you a communicative, pro-active and service-focused person that is able to implement a global strategy for accommodation booking and management services for all FIFA’s Tournaments & Events? Do you have experience in leading a centralised booking platform with Host Cities, and defining the business process for the Accommodation project at all FIFA Tournaments & Events ideally in a mega- (sporting) event environment? With FIFA 2.0, our new operating model, we are looking for an excellent negotiator and team player to support our Tournaments & Events Division as a Head of Global Accommodation.

Your duties

  • Managing and monitoring the relationship with any accommodation suppliers, ensuring accurate briefing and overseeing hotel contracting
  • Establishing concepts and budgets for the FIFA Accommodation Department and for the accommodation needs for any FIFA event
  • Coordinating the implementation of all relevant areas, such as Technology, sponsor products, dressing, signage and any event logistics to set-up specified FIFA Hotels
  • Preparing the necessary supervision tools for operational cost effective and beneficial revenue flow to FIFA out of accommodation management
  • Leading the team to manage hotel and room allocations to FIFA target groups, according to established hierarchy in close cooperation with accommodation suppliers
  • Setting, monitoring and reporting against SLAs for the Global Accommodation function
  • Conducting fact finding and other discovery sessions to better understand and develop strategic and tactical opportunities/solutions
  • Recruiting, training and managing the Accommodation department team-members
  • Supervising the sourcing and contract management and sales process
  • Negotiating the conditions/inventory including the related services
  • Identifying and leveraging technology solutions to streamline operations

Our requirements

  • At least 10 years of relevant experience in hotel management at mega (sport) events of which at least 5 as manager
  • Must requirement: At least 7 years of experience in leading intl./multicultural teams
  • Proven track record managing successful business relations with external service providers for travel and accommodation
  • Bachelor degree or similar in Hotel Management (or Travel)
  • Experience in setting up complex projects
  • Excellent English skills, any other language is an advantage
  • Willingness to travel regularly
  • Ability to keep on top of industry best practices, innovations and supplier management and identify requirements for future technology enhancements.
  • Excellent stakeholder engagement and management skills with ability to build constructive relationships in multi-cultured environment
  • Ability to deliver efficiencies and create value

You can expect a highly motivated and helpful team working in a dynamic multicultural environment. If you have the necessary qualifications and are keen to work for an international organization, please click “apply here” and submit your application in English (motivation letter, CV, diplomas and reference letters).

FIFA is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to gender, ethnic, racial or social origin, skin colour, nationality, religion, belief, sexual orientation, age, disability or any other grounds.

Fédération Internationale de Football Association, FIFA-Strasse 20, 8044 Zurich


Only direct applications via our applicant tracking system will be considered (no agencies or applications via email/post please).