Deputy Manager, Logistics Coordination Center, FIFA World Cup 2026

The primary responsibilities of the Deputy Manager Logistics Coordination Center – USA West for the FIFA World Cup 2026 are to:  

• Support Central Logistics operations for the FIFA Club World Cup 2025 & FIFA World Cup 2026., including program management, development, implementation and support of Logistics Coordination Centre (LCC)
• Support with contract management of the Official Logistics Service Provider (LSP) and other Logistics equipment suppliers to ensure adherence to contractual KPIs and service levels
• Support on the overall planning, implementation, operational process across Central Logistics and LCC operations to achieve a seamless supply chain
• Coordinate with various stakeholders, including Host Cities, FIFA Client Groups, suppliers, and service providers, to capture requirements and align with logistics operations
• Assist with program management of logistics teams (materials, venues, customs and freight forwarding, warehousing, PMA and distribution) to ensure alignment on logistics requirements, timelines, and expectations
• Assist with maintaining the Risks & Issues Register, aligning contingency plans to address unforeseen circumstances that may arise during the tournament
• Assist with drafting and tracking of policies and procedures
• Assist in analyzing supply chain data to identify trends, gaps, and opportunities for optimization, providing actionable insights to the Logistics team
• Generate regular and ad hoc reports on Logistics planning progress, budgets, and logistics to support management decisions, including daily/weekly logistics situational reporting
• Support with implementation of technological solutions and digital platforms to streamline logistical processes, enhance tracking, and improve real-time communication
• Help create and maintain user guides, step-by-step instructions, and training materials for the Logistics team
• Contribute to the development of presentations and visual aids for stakeholder communication on Logistics planning processes and updates.
• Assist with monitoring and managing the Central Logistics budget 
• Support in the organization of meetings with internal stakeholders to review logistics needs, address issues, and provide updates.
• Manage stakeholder logistics requests by facilitating logistics change requests communicating changes, and ensuring all updates are accurately tracked.
• Monitor logistics schedules, updating stakeholders on any reported delays or issues
• Be available to work shifts during tournament times, within the Logistics Coordination Centre as required.
• Document best practices and procedures to ensure clear tracking and transfer of knowledge
• Participate in outreach programs, as required, intended to educate stakeholders on tournament time operations   
• Support on-ground logistics operations if required, possibly travelling to other locations

Education & Qualifications
Education in Logistics, Supply Chain, Data Analysis, Data Management, etc…

Work Experience
• Minimum of 1-2 years of overall work experience.
• Experience in Events or Supply Chain is a plus.
• Strong customer service focus.
• Excellent analytical skills and ability to make decisions independently and within a team environment.
• Extremely high attention to detail.
• Team player, comfortable in upward/downward communication and wanting to go the extra mile.
• Willing to work to complex, tight, immovable timelines while maintaining a positive attitude, exhibiting patience, persistence, and experience working in a multi-cultural, multi-national environment.

Languages
• Fluent in English (Spanish is a plus)

Technology
• Proficient in MS Office (Outlook, Excel, Word, PowerPoint, Visio & Project), planning software, and online collaboration tools.
• Familiar with Microsoft PowerBi: able to obtain data and create dashboards.
• Able to learn new software tools and train others.